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Kitchen & Bath FAQ

 

CAN YOU DO CUSTOM WORK?

Our custom work is second to none. Stone Forest can create or modify any design in almost any of our stones. Due to several factors we cannot do custom work in any of our metals or wood. Please contact a Stone Forest dealer with any questions about our custom capabilities. Dealer Map


 

WHAT IS THE LEAD TIME ON CUSTOM PIECES?

A custom request can generally be completed within 16-18 weeks from design approval. Please contact a Stone Forest dealer with any questions about our custom capabilities.  Dealer Map


 

CAN I BUY YOUR KITCHEN AND BATH LINE DIRECT FROM STONE FOREST?

No. Stone Forest is sold exclusively through a large network of quality approved dealers. Please visit our Dealer Map to find a dealer near you.


 

WILL I NEED A SPECIAL DRAIN ASSEMBLY FOR MY STONE FOREST SINK?

Yes. Required drain use of model # 9054D (grid drain). Drains are 1.25" NPT. These drains are supplied by Stone Forest at your request in select finishes. Please ask your salesperson at your local showroom to see the list of finishes provided.


Due to the material that we use, some of our sinks are thicker than normal, so the above drain model has been specially designed for your Stone Forest sink. They feature extended threading, and are also made to work with sinks without overflow.  

Please be aware that the above information does not apply to our sinks with bar or kitchen drains. The drain area is thicker than a standard sink and requires the use of an adjustable strainer. Our drain drilling is for standard diameter sizes of 2" (bar) or 3.5" (kitchen) drains.

Please call Stone Forest with further questions about drains at (888) 682-2987.



CAN I USE A POP-UP DRAIN WITH MY STONE FOREST VESSEL SINK?

No. Our sinks have no overflow so pop-up drains do not work. Use of a pop-up style drain will void the warranty. The possible pressure applied to the sink from this type of drain can cause permanent damage.

 

WILL A STONE BATHTUB BE COLD?

Stone actually absorbs heat very well so when filled with water, the tub will become warm and usually holds onto the heat better than other non-natural materials!
Here's a snippet from online that explains this better: Natural stone absorbs, stores and radiates heat, so it can actually improve the efficiency of your home as the warmth of a fire radiates throughout your space. Marble and limestone are particularly good at absorbing heat, while granite is particularly good at conducting heat