Claims & Returns

Stone forest warrants its products for 5 years from date of purchase. 

 
 

Garden Returns

Please report receipt of any damaged goods immediately to Stone Forest and to the carrier who delivered the merchandise. Please retain the packing material for a damage inspection. Proper reporting of damages is required before any credit adjustments can be made.
We will be happy to exchange or credit you the purchase price within 10 days of delivery date, no refund will be given for shipping charges for any non-damaged or non-defective return.

 

Kitchen & Bath Returns

Please contact the dealer that you purchased the item from to inquire about their return policy.