Our online quoting system will return an accurate quote for verifiable addresses, and orders of 15 items or less. For unusual addresses or larger orders, please contact us for an exact shipping rate based on the items you are ordering and your delivery zip code. Call us at 888-682-2987 or email info@stoneforest.com.
Because we want to offer the lowest possible prices on shipping, we don't use flat rates or offer an amount based on the order price. Our rates are figured on total weight and delivery address.
As the largest independent shipper in New Mexico, we've negotiated low rates that include services typically charged out as extras by other companies. These include lift-gate deliveries at no extra charge and residential deliveries are no extra charge.
With 20 years of shipping experience, we take full responsibility for products in transit and assure an easy and affordable delivery.
We can ship to any location in the world—we get fantastic rates from the major freight companies, and include residential delivery and 24 hour delivery notification at no extra charge above standard shipping.
Stone forest warrants its products for 5 years from date of purchase.
Garden Returns
Please report receipt of any damaged goods immediately to Stone Forest and to the carrier who delivered the merchandise. Please retain the packing material for a damage inspection. Proper reporting of damages is required before any credit adjustments can be made.
We will be happy to exchange or credit you the purchase price within 10 days of delivery date, no refund will be given for shipping charges for any non-damaged or non-defective return.
Kitchen & Bath Returns
Please contact the dealer that you purchased the item from to inquire about their return policy.
