Orders & Shipping

IRREGULARITIES OF HAND CARVED STONE


OUR QUALITY
Stone Forest is a collection of award winning designers and craftsmen (oh yeah, and we have a bookkeeper). Our specialty and our passion is stone and has been for 20 years!

We control the production and quality of all our original designs as well as traditional Japanese lanterns, basins and fountains from start to finish, insuring that our work is the finest available. Most other companies offering products such as Japanese lanterns and stone basins on the internet buy from importers and never actually touch the product; they simply take your order and pass it onto the importer for shipping.

OUR STONE
A Stone Forest fountain or garden ornament is carved from blocks of natural stone. Each stone sculpture will reflect the individual character of the block from which it was carved. Since much of the carving is done by hand, the inspiration of each artist can be seen in each piece of Stone Forest sculpture, each will be unique.

We use the finest granites and basalts available to create our fountains and garden sculptures. These stones are very dense and thus highly durable, lasting for generations.

Each of our standard fountain and ornament designs are stocked in a particular granite, including beige, black & white (salt & pepper), blue-gray, black and rose granites. You can also custom order a design in a stone other than the stock choice if desired, but there will be a longer lead time and an upcharge for custom work.

DRILLING
JAPANESE STONE LANTERNS: Most of our stone lanterns have pre-drilled holes so that you can add electrical fixtures to them at any time. Our Kotoji style lanterns and our Rankei style stone lanterns are not drilled.

JAPANESE STONE BASINS: Any of our garden basins can be drilled for use as a fountain, or you can set them up with a bamboo water spout to re-circulate in your garden.

FOUNTAINS are pre-drilled for water lines.
Basalt Column Fountains, Triple Basalt Fountains and Diamond Fountains include dowel holes in the bottom in case you wish to permanently dowel them into concrete pads for added stability.


SHIPPING & PRICES


To assure the quality of our pieces, every Stone Forest item is finished to order.  Please allow 5-7 business days for us to finish and ship your order.   Once finished, we'll ship your order by UPS or common carrier as quoted on your order.  Transit times vary based on your location.  From Santa Fe New Mexico most orders will be delivered within 2-6 business days.  
 
As one of the largest independent shippers in New Mexico, we've negotiated low rates that include services typically charged out as extras by other companies.  These include lift-gate deliveries and residential deliveries at no extra charge as well as advance notification.  Our shipping rates are figured on total weight and delivery address.  If for some reason our online shipping quote system does not return a cost, please call or email us and we'll be happy to help.
P 888-682-2987 or E info@stoneforest.com

With 20 years of shipping experience, we take full responsibility for products in transit and assure an easy and affordable delivery.


LANTERNS


OUR QUALITY
Stone Forest is a collection of award winning designers and craftsmen (oh yeah, and we have a bookkeeper). Our specialty and our passion is stone and has been for 20 years!

We control the production and quality of all our original designs as well as traditional Japanese lanterns, basins and fountains from start to finish, insuring that our work is the finest available. Most other companies offering products such as Japanese lanterns and stone basins on the internet buy from importers and never actually touch the product; they simply take your order and pass it onto the importer for shipping.

OUR STONE
A Stone Forest fountain or garden ornament is carved from blocks of natural stone. Each stone sculpture will reflect the individual character of the block from which it was carved. Since much of the carving is done by hand, the inspiration of each artist can be seen in each piece of Stone Forest sculpture, each will be unique.

We use the finest granites and basalts available to create our fountains and garden sculptures. These stones are very dense and thus highly durable, lasting for generations.

Each of our standard fountain and ornament designs are stocked in a particular granite, including beige, black & white (salt & pepper), blue-gray, black and rose granites. You can also custom order a design in a stone other than the stock choice if desired, but there will be a longer lead time and an upcharge for custom work.

DRILLING
JAPANESE STONE LANTERNS: Most of our stone lanterns have pre-drilled holes so that you can add electrical fixtures to them at any time. Our Kotoji style lanterns and our Rankei style stone lanterns are not drilled.

JAPANESE STONE BASINS: Any of our garden basins can be drilled for use as a fountain, or you can set them up with a bamboo water spout to re-circulate in your garden.

FOUNTAINS are pre-drilled for water lines.
Basalt Column Fountains, Triple Basalt Fountains and Diamond Fountains include dowel holes in the bottom in case you wish to permanently dowel them into concrete pads for added stability.