Kitchen & Bath FAQ

 

WHAT IS THE LEAD TIME ON STOCK ITEMS?

Our typical lead time for 'stock' items is 3 weeks. We hand-finish everything to order.


 

CAN YOU DO CUSTOM WORK?

Our custom work is second to none. Stone Forest can create or modify any design in almost any of our stones. Due to several factors we cannot do custom work in any of our metals or wood. Please contact a Stone Forest dealer with any questions about our custom capabilities.


 

WHAT IS THE LEAD TIME ON CUSTOM PIECES?

A custom request can generally be completed within 10-12 weeks from design approval. Please contact a Stone Forest dealer with any questions about our custom capabilities.


 

CAN I BUY YOUR KITCHEN AND BATH LINE DIRECT FROM STONE FOREST?

No. Stone Forest is sold exclusively through a large network of quality approved dealers. Please contact us for the dealer nearest you.


 

WILL I NEED A SPECIAL DRAIN ASSEMBLY FOR MY STONE FOREST SINK?

Yes. Required drain use of model # 9054D (grid drain) or 9058D (lift & turn drain). Drains are 1.25" NPT. These drains are supplied by Stone Forest at your request in select finishes. Please ask your salesperson at your local showroom to see the list of finishes provided.


Due to the material that we use, some of our sinks are thicker than normal, so the above drain models have been specially designed for your Stone Forest sink. They feature extended threading, and are also made to work with sinks without overflow.  
Please be aware that the above information does not apply to our sinks with bar or kitchen drains, which have been carved to accommodate standard sizes of 2" (bar) or 3.5" (kitchen) drains.


Please call Stone Forest with further questions about drains at (888) 682-2987.



CAN I USE A POP-UP DRAIN WITH MY STONE FOREST VESSEL SINK?

No. Use of a pop-up style drain will void the warranty. The possible pressure applied to the sink from this type of drain can cause permanent damage. We recommend using a lift & turn style drain to allow the vessel to be stopped (model # 9058D).